How to return items hassle-free and free of charge!
At BushWear we understand that not everything fits first time and that is why we have a fantastic returns policy. We are so confident in the quality of our items that we guarantee everything we sell for 12 months. If any item you've ordered develops a fault within the first 12 months you are able to return it to us hassle free! There are two methods of doing this:
The first is to follow the Royal Mail Tracked Returns link below and use the label you will be given.
Or if necessary follow these steps
- Call us up on 01786 450404 and state that you wish to return a product. You will be able to tell us if you want a repair, refund or credit. We will give you the Returns address.
- The next step is to write a note stating your name, address and the reason for your return. This means when we receive the package we will be able to quickly process your return for you.
- The final step is to package up the product you are returning with the note and take it to your local post office where they will ship the package back to us free of cost to you!